Email/Text Notification Settings

This driver supports the ability to send a customized email to an address or addresses.

• The emails are sent via SendGrid for a better more consistent experience across devices and mail programs.

• 4Sight IS NOT required to send emails. You do need a valid internet connection.

• If the email includes a snapshot image the driver will automatically collect the snapshot from the IP camera and embed it into the email automatically.

Email Properties

There are three properties used in routing emails to the proper addresses.

Email: Service

This property stores the installer or dealership of the projects email address. When an email is sent this address the SUBJECT LINE of the email will be the Control4 Project Name.

TIP Cindev recommends creating a group email address (called projects@companydomain.com or project_alerts@companydomain.com) and use this for the service email. This allows you to have a master log history of issues and large alerts of homes without bombarding your personal email.

By default, Agents will send an email to Service when a major alarm is triggered (water event) or mechanical/zigbee related issue is found.

Email: Customer

This property the customers email address. When a message is sent the subject line will come from the property Email: Subject

Use this setting for customers or homeowners.

TIP Customers can be alerted in many ways. Cindev recommends only using Email triggering when the customer WILL NOT have the Control4 MyHome App. The Control4 App supports Push Notifications which may be easier for customer to view.

Email: Subject

This property is the subject line of the email (or push notification subject line). When the driver will build this subject line based on the following criteria:

• When first loaded the driver will scan the project and look for another driver with the property Email: Subject and if found will use what is already being used
• If no driver is found with Email: Subject the driver will use the zipcode of the project [CITY] Smart Home. Example: Denver Smart Home
• If the driver cannot find a city the subject line will default to: My Control4 Smart Home

NOTE This property also is used in the Push Notification alerts.

Text Notifications

Dealers can send a text notification instead of an email by entering the phone number of the customer (or dealer) and the carrier domain. Below is a list of common carrier domains.

SMS -> No images, MMS-> Images supported

NOTE Some phones, carriers and plans do not support sms and/or mms. We recommend testing before deploying on your system.

Carrier             SMS Gateway                 MMS Gateway

AT&T                @txt.att.net                @mms.att.net
Boost Mobile        @sms.myboostmobile.com      @myboostmobile.com
Cricket Wireless    @sms.cricketwireless.net    @mms.cricketwireless.net
T-Mobile            @tmomail.net                @tmomail.net
UScellular          @email.uscc.net             @mms.uscc.net
Verizon             @vtext.com                  @vzwpix.com